MFC-8380DN

FAQs & Troubleshooting

FAQs & Troubleshooting

White lines across the page

White lines across the page

  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. Please see "What is the recommended paper?".

  • Make sure that you choose the appropriate media type in the printer driver or in the machine's Paper Type menu setting.

  • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.

  • The drum unit may be damaged. Put in a new drum unit. Please see the instructions, "How do I replace the drum unit?".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-8380DN, MFC-8880DN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.