MFC-9120CN

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

The recommended paper varies depending on the regions. Choose your region.

We recommend the following paper types for this printer.

Paper Type

Europe

USA

 Plain paper

 Xerox Premier TCF 80 g/m2 
 Xerox Business 80 g/m2

 Xerox 4200DP 20 lb
 Hammermill Laser Paper 24 lb (90 g/m2)

 Recycled paper  Xerox Recycled Supreme 80 g/m2  No specific brand recommended
 Labels  Avery laser label L7163  Avery laser labels white #5160
 Envelope  Antalis River series (DL)  No specific brand recommended

 

  • Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
  • Use paper that is made for plain-paper copying.
  • Use paper that is 75 to 90 g/m2 (20 to 24 lb).
  • Use neutral paper. Do not use acidic or alkaline paper.
  • Use long-grain paper.
  • Use paper with a moisture content of approximately 5%.
  • This printer can use recycled paper that meets the DIN 19309 specifications.
  • Do not use inkjet paper because it will cause a paper jam or damage your machine.
  • If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
  • Preprinted paper must use ink that can withstand the temperature of the printer's fusing process (200 degrees centigrade).
  • If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.


For users in Asia/ Oceania:
We suggest using paper that meets the conditions mentioned below.

Asia

  • Paper that is made for plain-paper copying
  • Paper that is 75 to 90 g/m2 (20 to 24 lb)
  • Neutral paper, not acidic or alkaline paper
  • Long-grain paper
  • Paper with a moisture content of approximately 5%.
  • Recycled paper that meets DIN 19309 specifications.

  • Do not use inkjet paper because it will cause a paper jam or damage your machine.
  • If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
  • Preprinted paper must use ink that can withstand the temperature of the printer's fusing process (200 degrees centigrade).
  • If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3040CN, HL-3070CW, MFC-9010CN, MFC-9120CN, MFC-9320CW

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