MFC-9420CN
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FAQs & Troubleshooting |
Toner smears when rubbed.
![](/g/b/img/faqend/faq00000008_003/ph/en/90034/27_pq_17.gif)
Please check the following points:
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Check that the media type mode is selected properly (only for PC printing).
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Check that the release lever of fusing unit is selected properly.
If this problem happens when you print on thick paper, set the printer to thick paper mode through the control panel or the printer driver.
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