I cannot install the printer driver because the installation stops after I connect the printer to my computer.

  1. Turned the machine on after you connected it to the computer.

  2. Download the Printer Driver Uninstaller from the [Downloads] section of this website. Once downloaded, double-click the downloaded file.

  3. When the installation starts, follow the on-screen instructions. After restarting your computer, re-install the printer driver.
  • If you are using other Brother P-touch, Label Printer, Stamp Creator or Mobile Printer series, re-install the drivers for each series after running the tool.
  • If your machine's icon remains in the Devices and Printers after running the tool, right-click the icon and delete it.

If your question was not answered, have you checked other FAQs?

If you need further assistance, please contact Brother customer service:

Related Models

MW-100, MW-120, MW-140BT, MW-260, PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-763, PJ-763MFi, PJ-773, PJ-863, PJ-883, PT-2100, PT-2420PC, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-D410, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E550W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-580N, QL-650TD, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB, VC-500W

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