The print result is garbled or corrupted.

If you are using version 6.31a or later of the printer driver, and you are also using a version of the firmware older than version 2.00, the print result will be garbled. (See "How to identify the printer's firmware version".)

 

To solve this problem, install the firmware version 2.02 or later from the [Downloads] section of this web site.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-622, PJ-623, PJ-662, PJ-663

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.