FAQs & Troubleshooting

FAQs & Troubleshooting

Size mismatch

The paper in the tray is not the correct size.

Do one of the following:

  • Put the same size of paper in the paper tray that is chosen in the printer driver, and then press Start.
  • In the printer driver choose the size of paper that you loaded in the indicated paper tray.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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