MFC-J470DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Send a fax without scanning the documents into memory.

Real Time Transmission allows you to send faxes without first scanning them into memory.

When Real Time Transmission is on, you place the document in the Automatic Document Feeder (ADF) or on the flat scanner glass and dial the fax number you want to send to. As soon as your fax line is free, your machine will dial the fax number and send the fax in real time.

You can make Real Time Transmission your default sending setting or temporarily activate it for the next fax you send.


Follow the steps below to turn Real Time Transmission ON:

*If your Brother machine has a touchscreen, follow the steps under "For touchscreen models" below.

  1. Do one of the following:

    • Place the document you want to fax in the ADF.

    • Place the document you want to fax face down on the flat scanner glass.

  2. Press the FAX key to illuminate it.

  3. Press the UP OR DOWN ARROW key to choose Advanced Settings.

  4. Press OK.

  5. Press the UP OR DOWN ARROW key to choose Real Time TX.

  6. Press OK.

  7. Press the UP OR DOWN ARROW key to choose On.

  8. Press OK.

  9. Press Clear.

    • To use Real Time Transmission on for the next fax only, go to STEP 10.

    • To make Real Time Transmission your default fax setting, follow the steps below:

      1. Press the UP OR DOWN ARROW key to choose Set New Default.

      2. Press OK.

      3. Press 1 to choose Yes.

      4. Go to STEP 10.

  10. Enter the fax number you want to send to.

  11. Do one of the following:

    • Press Black (Mono) Start to send a black and white fax.

    • Press Color (Colour) Start to send a color fax.
  • When you are using Real Time Transmission, the automatic redial feature will not work when you send a fax from the flat scanner glass.

  • If the machine's memory is full and you are sending a black and white fax from the ADF, the machine will send the fax in real time even if Real Time Transmission is off.

  • If the machine's memory is full, you cannot send a fax from the flat scanner glass until you clear some of the memory.
<For touchscreen models>

  1. Do one of the following:

    • Place the document you want to fax in the ADF.

    • Place the document you want to fax face down on the flat scanner glass.

  2. Press the FAX key to illuminate it.

  3. Press Options on the screen.

  4. Press the UP OR DOWN ARROW on the touch panel to display Real Time TX.

  5. Press Real Time TX.

  6. Press On.

  7. Press go back on the screen.

    • To use Real Time Transmission on for the next fax only, go to STEP 8.

    • To make Real Time Transmission your default fax setting, follow the steps below:

      1. Press the UP OR DOWN ARROW on the touch panel to display Set New Default.

      2. Press Set New Default.

      3. Press OK.

      4. Press Yes.

      5. Go to STEP 8.

  8. Enter the fax number you want to send to.

  9. Do one of the following:

    • Press Black (Mono) Start to send a black and white fax.

    • Press Color (Colour) Start to send a color fax.
  • When you are using Real Time Transmission, the automatic redial feature will not work when you send a fax from the flat scanner glass.

  • If the machine's memory is full and you are sending a black and white fax from the ADF, the machine will send the fax in real time even if Real Time Transmission is off.

  • If the machine's memory is full, you cannot send a fax from the flat scanner glass until you clear some of the memory.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J430W, MFC-J470DW, MFC-J5910DW, MFC-J625DW

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