FAQs & Troubleshooting
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
The brscan-skey utility is configured to use the eth0 network adapter by default.
If you are using a different network adapter, or if the name of the default network adapter is not eth0 (e.g. Debian4.0r3), you will have to configure it by manual:
Confirm the network adapter name which is used for the connection with the scanner (e.g. eth0, eth1).
You can confirm the network adapter name by "ifconfig" command.
Open /usr/local/Brother/sane/brscan-skey-(version).cfg using your preferred text editor.
Add the line "eth=(adapter name)" to the cfg file. Change the adapter name accordingly.
Restart the scan-key program ("brscan-skey -t" to terminate the program and "brscan-skey" to start.)
*** It may take a few minutes for the modification to take effect.
Example of an edited file
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-150C, DCP-1510, DCP-1610W, DCP-165C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-385C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7055, DCP-7065DN, DCP-8020, DCP-8025D, DCP-8040, DCP-8060, DCP-9040CN, DCP-9055CDN, DCP-J1050DW, DCP-J1100DW, DCP-J125, DCP-J140W, DCP-J152W, DCP-J4110DW, DCP-J4120DW, DCP-L3551CDW, FAX-1820C, FAX-1840C, FAX-2820, FAX-2840, FAX-2850, HL-1110, HL-1210W, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2250DN, HL-2270DW, HL-2460, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-3260N, HL-3450CN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5250DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-5470DW, HL-6050D, HL-6180DW, HL-7050, HL-7050N, HL-8050N, HL-L2300D, HL-L2310D, HL-L2340DW, HL-L2365DW, HL-L2375DW, HL-L2380DW, HL-L3210CW, HL-L3230CDW, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, HL-L8250CDN, HL-L8260CDW, HL-L9200CDW, HL-L9310CDW, MFC-1810, MFC-1910W, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-5440CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7360N, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9140CDN, MFC-9160, MFC-9180, MFC-9320CW, MFC-9340CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9660, MFC-9840CDW, MFC-9880, MFC-990CW, MFC-9970CDW, MFC-J1010DW, MFC-J1300DW, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J4340DW(XL), MFC-J4440DW, MFC-J4510DW, MFC-J4540DW(XL), MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J480DW, MFC-J491DW, MFC-J5320DW, MFC-J5330DW, MFC-J5340DW, MFC-J5720DW, MFC-J5730DW, MFC-J5740DW, MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J5955DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6540DW, MFC-J6555DW(XL), MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6955DW, MFC-J825DW, MFC-J870DW, MFC-L2700DW, MFC-L2713DW, MFC-L2720DW, MFC-L2740DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW, MFC-L5755DW, MFC-L6700DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-L9670CDN