Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

White lines or bands or ribbing appear across the page.



Please check the following points:

  • Check that the machine is on a solid level surface.

  • Check that the back cover is closed properly.

  • Check that the toner cartridges are installed properly.

  • Shake the toner cartridges gently.

  • Check that the transfer roller is installed properly.

  • Replace the transfer roller.
    To see how to replace the transfer roller, click here.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9420CN

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