FAQs & Troubleshooting

FAQs & Troubleshooting

Printouts are faint.

Please check the following points:

  • Check that the recommended paper was used.
    To see what is the recommended paper, click here.

  • Check that the back cover is closed properly.

  • Shake the toner cartridges gently.

  • Clean the laser glass.
    To see how to clean the inside of the machine, click here.

  • Turn off Toner Save.
    To see how to turn off Toner Save, click here.

  • Change the paper to freshly unpacked paper, and then check that the problem is solved.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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