FAQs & Troubleshooting

FAQs & Troubleshooting

How can I remove horizontal white lines and other flaws from documents printed on my Fax/MFC?

Cleaning the four color print heads (black, cyan, magenta and yellow), adjusting the vertical alignment and/or replacing the ink cartridges may improve the print quality.

To identify which print heads need to be cleaned and if the alignment needs to be set, print the Print Quality Test Sheet. Click here and follow the steps.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-5100C, MFC-5200C

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