FAQs & Troubleshooting

FAQs & Troubleshooting

The paper is creased.

Please check the following points:


  • Is the paper damp?
    Check the paper and replace it if necessary.


  • Are you using warped paper?
    Replace the media with a recommended size and type, and confirm that your printer driver setting are correct.


  • Is the paper tray properly inserted into the printer? Push the paper tray completely back into the printer.



If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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