Hollow print

Print Quality Problem - Hollow print

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications.
    Please refer to FAQs, "What kind of paper can I use? " and "What is the recommended paper?".
     
  • Choose Thick Paper mode in the printer driver.
    Or use thinner paper than what you are now using.
     
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Please refer to Safety and Legal pages in User's Guide.
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2130, HL-2240D, HL-2250DN, HL-2270DW

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