FAQs & Troubleshooting

FAQs & Troubleshooting

Why can't I import some embroidery files correctly? 


The file you want to import isn't saved in the right format.

The file may have been saved or created with an incompatible file conversion program (Third Party Programs).

These types of files can not be imported correctly.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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