PE-DESIGN Lite

FAQs & Troubleshooting

FAQs & Troubleshooting

When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.

This may occur in any of the following three circumstances.

navi If the above-mentioned message appears when a pattern in the Design Page in PE-DESIGN Lite is written to an original card

navi If the above-mentioned message appears when multiple embroidery data are written to an original card in PE-DESIGN Lite

 

  • If the above-mentioned message appears when a pattern in the Design Page in PE-DESIGN Lite is written to an original card

    An incorrect Design Page size may have been selected.
    Click Option on the menu bar, and then click Design Page Property.
    The Design Page Property dialog box appears.
    From the Hoop size selector, choose the size of hoop that can be used with your machine.

    Design Page Property

top top


 

 

  • If the above-mentioned message appears when multiple embroidery data are written to an original card in PE-DESIGN Lite

    An incorrect hoop size may have been selected when writing multiple data.

    Click File on the menu bar, point to Write to Card, and then click Other PES Files.
    The Write to Card dialog box appears.
    Check the hoop size selected in the Hoop size selector.
    Select a hoop size no larger than the embroidery hoop that can be used with your machine.
    An original card cannot be used if it was created with a hoop size larger than the embroidery hoop that can be used with your machine.


    The Write to Card dialog box appears.
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PE-DESIGN Lite

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.