FAX-878
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FAQs & Troubleshooting |
How do I improve the copy or fax quality?
Please clean the print head and the scanner area inside the unit. Follow the steps listed below:
To clean the print head:
- Unplug the telephone line and then the power cord.
When you reconnect these lines later, connect the power cord first, then the telephone line. - Open the top cover by lifting the lever on the right side of the top cover.
- Take out the print cartridge.
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In the base of the FAX (where the ribbon as installed) you will see a copper color strip with white triangles. This is the print head.
Clean the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.
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Wait until the alcohol on the print head is completely dry.
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Install the print cartridge.
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Close the top cover. Press down on both sides of the top cover until it clicks.
To clean the scanner area:
-
Unplug the telephone line and then the power cord.
When you reconnect these lines later, connect the power cord first, then the telephone line. -
Open the top cover by lifting the lever on the right side of the top cover.
- Clean the white film and the glass strip with isopropyl alcohol on a lint-free cloth.
Be careful not to bend the white film or drop anything into the fax machine.
- Close the top cover. Press down on both sides of the top cover until you hear it click into place.
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