Model discontinued. This page is no longer updated.

FAX-827/FAX-827S

FAQs & Troubleshooting

FAQs & Troubleshooting

I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?

We recommend beginning you outgoing message with an initial 5-second silence because the FAX may not hear fax tones over a resonant or loud voice. You may try omitting this pause but if your FAX has trouble receiving faxes you should rerecord the outgoing message to include pause.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-727, FAX-737MC, FAX-827/FAX-827S, FAX-837MC/FAX-837MCS, FAX-878

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.