FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the LED Heads

If there is a problem with the print quality, such as light or faded colours, white streaks, or bands that run down the page, clean the LED heads as follows:

  1. Press and hold to turn the machine off.
  2. Open the top cover until it locks in the open position.
  3. Wipe each LED head window (1) with a dry, soft, lint-free cloth. Do not touch the windows with your fingers.
  4. Close the machine's top cover.
  5. Press to turn the machine on.

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