FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

To scan a document to a computer on the network by using the SCAN key or control panel on your Brother machine, the computer must be configured in the SCAN to Button settings. If a computer on the network is not displayed on the machine's display as a destination computer, follow the steps below to configure it:


Open the Brother iPrint&Scan and configure scanner settings for the scan from the control panel of the machine.

> Click here to see how to launch and use Brother iPrint&Scan to configure the scanner settings.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J1100DW, DCP-L3551CDW, MFC-J1300DW, MFC-J491DW, MFC-J5945DW, MFC-J6945DW, MFC-L2713DW, MFC-L2770DW, MFC-L3710CW, MFC-L3770CDW

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