FAQs & Troubleshooting

FAQs & Troubleshooting

Card Jam

Follow the steps below to solve the card jam.


  1. Open the Top Cover (1) and the Front Cover (2).
  2. Remove the jammed card.
  3. Close the Front Cover and the Top Cover.
  4. Press stop.


To avoid future card jams, follow the steps below:




If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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