FAQs & Troubleshooting

FAQs & Troubleshooting

No Profile set

No Scan to FTP profile or Scan to Network profile is registered.

Configure the Scan to FTP profile or the Scan to Network profile before using Scan to FTP or Scan to Network.

Follow the steps below to configure the profile.


  1. Type "http://[your machine's IP address]" into your browser.
  2. Choose Scan.


  3. Choose Scan to FTP/Network Profile.


  4. Choose the profile that you want to configure.


  5. Configure the settings and click Submit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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