PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

I can no longer print from my computer, even though I was able to print previously.

Turning the power ON/OFF while the print monitor screen is displayed may cause the printer driver to go off-line and make printing impossible.

In this case, open the [Printers / Printers and Faxes] folder of your Windows computer to check if the printer driver is off-line.
If the printer driver is off-line, close the print monitor screen and turn the printer's power ON/OFF a few times. If the printer driver remains off-line, restart the computer.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-1950, PT-9500PC, PT-9700PC, PT-P700, PT-P750W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.