I cannot install the printer driver because the installation stops after I connect the printer to my computer.

  1. Turned the machine on after you connected it to the computer.

  2. Download the Printer Driver Uninstaller from the [Downloads] section of this website. Once downloaded, double-click the downloaded file.

  3. When the installation starts, follow the on-screen instructions. After restarting your computer, re-install the printer driver.
  • If you are using other Brother P-touch, Label Printer, Stamp Creator or Mobile Printer series, re-install the drivers for each series after running the tool.
  • If your machine's icon remains in the Devices and Printers after running the tool, right-click the icon and delete it.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MW-100, MW-120, MW-140BT, MW-260, PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-763, PJ-763MFi, PJ-773, PJ-863, PJ-883, PT-2100, PT-2420PC, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-D410, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E550W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-580N, QL-650TD, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB, VC-500W

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