TJ-4020TN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 24/06/2020
  • ID: faqp00100474_002

The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".

Close the Print Head properly as follows:

 

  1. Open the Media Cover.
    Open the Media Cover.
     
  2. Push the Print Head Release Lever to open the Print Head.
    Open the Print Head
    1. Print Head Release Lever
     
  3. Close the Print Head on both sides and make sure it locks into place.
    Close the Print Head
     
  4. Close the Media Cover.
    Close the Media Cover

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TJ-4020TN

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