PT-P910BT

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 06/07/2020
  • ID: faqp00100353_000

I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)

Check the following:
 

  • Check that the power of the printer you want to use is on.
    Once you turn on the power, the printer name you want to select may appear.

  • Check that your P-touch Design&Print version is 2.x.x or higher (except for P-touch Design&Print 2).
    If your version is 1.x.x, update to the latest. The printer name you want to select may appear.
    To check your version, tap [Settings] - [Other] - [Version] in the app.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-P710BT, PT-P910BT

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit