PT-P700
FAQs & Troubleshooting
The tape color is not recognized.
I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
Some tape cassettes are unable to identify their tape color.
If so, white color tape is displayed on the editing screen of P-touch Editor or P-touch Editor Lite, instead of the actual tape color.
Printing will not be otherwise affected.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models PT-P700, PT-P750W
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Installation Machine Setup Connecting to a Computer P-touch Editor (Windows) P-touch Editor (Mac) Printing Software Machine Operating System Maintenance Installation Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Printing Uninstallation Machine Operating System Installation Maintenance Specifications
General Setup Procedures
USB
Numbering Barcodes Layout Add-ins Templates Printing Using the Software Databases
Numbering Barcodes Layout Templates Printing Using the Software Databases
Print Quality/Print Settings Reduce Tape Margins Layout
Printer Driver P-touch Editor Lite
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Printer Driver Firmware P-touch Editor Lite
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Error Messages Operations Cannot Print
Operations Cannot Print Print Quality Databases
Error Messages on the Machine's Display LED Indications Error Messages on your Computer's Screen
Installation Failure Cannot Print
Cannot Print Print Quality/Print Settings
Reduce Tape Margins Layout Cannot Cut
Paper/Tape/Label Jam
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Printer Driver
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Software
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Pro Label Tool
Mac
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