QL-1110NWB
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FAQs & Troubleshooting |
What do the indicator lights mean?
The indicators light and blink to indicate the printer's status.
The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.
 or  or  or 
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Indicator is lit in the color shown |
 or  or  or 
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Indicator is flashing in the color shown |
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Indicator can be off, lit, or flashing in any color |
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Indicator is off |
[Indicators and conditions]
Click the "Condition" with a hyperlink to see its solution.
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Status LED |
Wi-Fi® LED
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Bluetooth® LED
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Condition
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Power is Off |
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Idle mode |
| Initializing mode | |||
| Feeding mode | |||
| Printing mode | |||
| Cutting mode | |||
| Mass storage mode | |||
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Wi-Fi is on and connected | ||
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(Once for 1 second)
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WPS setting mode | ||
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(Once for 3 seconds)
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WLAN is on, but not connected | ||
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Wi-Fi is Off | ||
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Bluetooth is On | |
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Bluetooth pairing | ||
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Receiving data |
| Canceling the print job | |||
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Switching to mass storage mode | |
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The DK Roll Compartment Cover is open. |
(Once for 1 second) |
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Resetting mode is On. | |
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The printer is in System Off mode. | |
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The printer is in Cooling mode. |
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Searching for printers | |
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Data overwrite mode | |
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The printer is in Boot mode. |
(Once for 2 seconds) |
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Roll end error |
| No media error | |||
| Wrong media error | |||
| Feed error | |||
| Cover open error | |||
| BLF file error | |||
| JPG file error | |||
| Communication cmd error | |||
| Memory full error | |||
| ESC/P memory full error | |||
| USB host memory full error | |||
| Database search error | |||
| No template error | |||
| Access point search error | |||
| Access point connection error | |||
| Security error | |||
（Twice for 2 seconds） |
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Cutter error |
| Mass storage error | |||
| USB host power supply excessive voltage error | |||
| USB host unsupported device connection error | |||
(Three times for 2.5 seconds) |
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USB host HUB connection error |
(Flashes rapidly) |
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System error |
[Solutions]
Condition
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Solution
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| The DK Roll Compartment Cover is open. | Close the DK Roll Compartment Cover correctly. |
| The printer is in Cooling mode. |
If the orange light flashes at 0.5 second intervals, the printer is in Cooling mode. Wait until the Status LED stops flashing, and then print again. |
| Data overwrite mode | Wait until the Status LED stops flashing. |
| The printer is in Boot mode. | Turn OFF the printer power and then turn it ON again. If the error is not resolved, contact Brother Customer Service. |
| Roll end error | Replace the DK Roll with a new one. If a sufficient amount of the roll remains, re-install it correctly. (Make sure the paper passes through under the sensor.) → Refer to the FAQ: "How do I install/change the label roll" |
| No media error |
Load the DK Roll. → Refer to the FAQ: "How do I install/change the label roll?" |
| Wrong media error |
Load the correct DK Roll. → Refer to the FAQ: "How do I install/change the label roll?" |
| Feed error |
- Insert the end of the DK Roll correctly. (Make sure that the paper goes through under the sensor.) - Is there a sufficient amount of the roll remaining? If not, replace the DK Roll with a new one. |
| Cover open error | Close the DK Roll Compartment Cover tightly. |
| BLF file error |
- Confirm that the model supports .blf files, and then transfer the data again. - When sending a template as a .blf file, make sure that the model name is correct in file and then transfer the data again. |
| JPG file error | Confirm the size of .jpg files, and then transfer the data again. |
| Communication cmd error | A command outside the specifications or corrupted data was transferred. Reconfirm the command and data, and then send them again. |
| Memory full error | The volume of data is too large to send with the ESC/P command. Adjust the data and send again. |
| ESC/P memory full error | The data size to send with the ESC/P command is too large. Adjust the data and send it again. |
| USB host memory full error | Try transferring the barcode again after a short time. |
| Database search error |
When printing the template to which the database is linked, the search string was not entered or the searched string was not found. |
| No template error |
- There is no database with the specified number. → Specify a correct number.
- The search for a template with a linked database fails. |
| Access point search error |
- The access point could not be found.
- An access point for establishing a connection could not be specified. |
| Access point connection error | If you are using two or more access points, reduce the number of access points to one, and then connect the printer again. |
| Security error | Configure the wireless LAN settings using WPS again. |
| Cutter error | Do not open the DK Roll Compartment Cover when the cutter is operating. To clear this error, press any button. |
| Mass storage error | The file system becomes corrupted or a file is copied while a mass storage file is being processed. Turn off the printer and then turn it on again. |
| USB host power supply excessive voltage error |
Replace the USB host with another one that is compliant. This printer is compatible with HID-class USB devices. |
| USB host unsupported device connection error | |
| USB host HUB connection error | Disconnect the USB hub. |
| System error | Turn off the printer and then turn it on again. If the error is not resolved, contact Brother Customer Service. |
