PT-9500PC

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 12/03/2019
  • ID: faqp00001039_001

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

Follow the steps below:

 

  1. Log on to your computer as an Administrator. If you are already logged on as an administrator, close all open applications and proceed to Step 2.

  2. Click [Start] - [Run...].

  3. In the Open box, type "cmd", and then click [OK].

  4. At the command prompt, type the following lines pressing [Enter] after each line.

    D: (where "D" is the letter of the drive on which Windows is installed)
    cd program files\common files\system\ole db  
    regsvr32 oledb32.dll  
    regsvr32 oledb32r.dll

  5. Click [OK] when you receive the message indicating that the operation succeeded.

  6. Type "exit" to close [the command prompt] window.

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If you need further assistance, please contact Brother customer service:

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