QL-500
FAQs & Troubleshooting |
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2007, follow the steps below:
- In Microsoft Word or Excel, click the Microsoft Office Button , and then click Word Options or Excel Options.
- Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
[Microsoft Office 2010/2013/2016]
If the error still occurs even when running Trust Macro with Microsoft Office 2010 / 2013 / 2016, follow the steps below:
- In Microsoft Word or Excel, click the File tab, and then click Word Options or Excel Options.
- Click Trust Center, then click Trust Center Settings.
- Click Macro Settings in the left-hand pane of the window. If Disable all macros without notification or Disable all macros with notification is selected in the Macro Settings section, the P-touch Add-In cannot be used. Change the setting to Disable all macros except digitally signed macros.
- Try using the Add-In function again.
Related Models
MW-120, MW-140BT, MW-260, PT-9700PC, PT-D600, PT-D800W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4420TN, TD-4520DN, TD-4520TN, TD-4550DNWB, TD-4650TNWB, TD-4750TNWB, TJ-4020TN, TJ-4420TN, TJ-4422TN