Innov-is XP2
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
Cannot thread the needle.
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Needle is not in the correct position.
Press the Needle Position button to raise the needle.
![image image](/g/b/img/faqend/faqh00101102_000/nz/en/1935641/faqh102_fg0001.gif) |
(1) Needle Position button |
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Needle is installed incorrectly.
Reinstall the needle correctly.
Refer to How do I change the needle ?
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Needle is turned, bent or the point is dull.
Replace the needle.
Refer to How do I change the needle ?
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Upper threading is incorrect.
Check the steps for threading the machine and rethread the machine.
Refer to How do I thread my machine ?
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The needle threader hook is bent and does not pass through the eye of the needle.
Contact your authorized Brother dealer.
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The needle threader lever cannot be moved or returned to its original position.
Contact your authorized Brother dealer.
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A size 65/9 needle is being used.
The needle is incompatible with the needle threader. Manually pass the thread through the eye of the needle.
Refer to How do I thread my machine ?
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
Innov-is XP1, Innov-is XP2, Innov-is XP3
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