JA1400

FAQs & Troubleshooting

The bobbin thread cannot be pulled up.

Needle is turned, bent or the point is dull.

Replace the needle.
Refer to How do I change the needle ?
Bobbin is set incorrectly.

Reset the bobbin thread correctly.
Refer to How do I install the bobbin wound with thread ?
Upper threading is incorrect.

Check the steps for threading the machine and rethread the machine correctly.
Refer to How do I thread my machine ?

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

BC-2500, CS-6000/6000b/6000t, FS60X, FS80X, GS2500, GS2510, GS2520, GS2700, GS3700, GS3710, JA1400, JA1450NT, JS1400, JS1410, JS1700, L14

Content Feedback

To help us improve our support, please provide your feedback below.

Support & Downloads

JA1400

Not your product?

New Zealand(English)

Change Countries or Regions (Language)