E12001 appears on the computer screen.

Error message

File size may be too large. A file larger than 5MB cannot be imported.(E12001)

 

 

 

  • Cause
    The data imported to trace image is too large.

     
  • Solutions
    The data more than 5 MB cannot be imported.
    Reduce the file size with image editing app, and then try it again, or select another image file.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM110, CM350, CM550DX/ CM550, CM900, DC200, SDX1000, SDX1200, SDX1250, SDX2250D

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.