PRS100

FAQs & Troubleshooting

How do I attach or remove the embroidery frame ?

Attaching the embroidery frame

After hooping the fabric in the embroidery frame, attach the frame to the embroidery machine.

If the embroidery frame is not correctly attached, it may hit the presser foot and damage the machine, or cause injury to the user.
When attaching the embroidery frame, make sure that the “Start/Stop” button is lit in red. If the “Start/Stop” button is flashing in green, the embroidery machine may start embroidering. If the embroidery machine accidentally starts operating, injuries may result.
When attaching the embroidery frame, make sure that the embroidery frame does not hit any other part of the embroidery machine.

Before attaching the embroidery frame, check that there is enough thread in the bobbin.

Adjust the width of the embroidery frame holder to the size of the embroidery frame, and then attach the embroidery frame to the machine. As an example, the procedure for attaching the medium embroidery frame is described below.

(1) Left arm of embroidery frame holder Move the arm of the embroidery frame holder to the left or right to adjust it to the size of the embroidery frame.

(2) Clip on embroidery frame holder. Insert the embroidery frame into the clips on the embroidery frame holder.

(3) Positioning pin

(4) Holes

(5) Positioning slots

Loosen the two thumb screws on the embroidery frame holder.
If the screw is too tight, please use the included discshaped screwdriver.

(1) Left arm
(2) Thumb screws

→ The left arm of the embroidery frame holder can be moved.

Only loosen the thumb screws a maximum of 2 turns counterclockwise. Do not remove the screw.

Move the left arm to align the screw on the right side with the mark for the embroidery frame to be installed, and then tighten the thumb screws.

For this example, align with mark (3).

(1) Mark for extra-large embroidery frame

(2) Mark for large embroidery frame

(3) Mark for medium embroidery frame

(4) Mark for small embroidery frame

(5) Align the screw with the mark.

Please firmly tighten the two thumb screws with included disc-shaped screwdriver. The machine will recognize the wrong frame size, if the two screws are not tightened.

→ The embroidery frame holder is ready for the embroidery frame to be attached.

Hold the embroidery frame level, and then simultaneously align both the left and right mounts with the embroidery frame holder clips. The inner frame should be on top.

If the outer frame is on top, as shown below, the embroidery frame is incorrectly attached.
Insert the embroidery frame until it snaps into place.

(1) Make sure that the pins on the left and right arms of the embroidery frame holder fit into the positioning slot and hole on the embroidery frame.

Removing the embroidery frame

After embroidering is finished, remove the embroidery frame, and then remove the fabric from the frame.

When removing the embroidery frame, make sure that the “Start/Stop” button is lit in red. If the “Start/Stop” button is flashing in green, the machine may start embroidering. If the machine accidentally starts operating, injuries may result.
When removing the embroidery frame, be careful that the embroidery frame does not hit any other part of the machine.
Do not lift up the embroidery frame holder with extreme force, otherwise it may be damaged.

With both hands, grab the left and right sides of the arms of the embroidery frame holder, and then slightly lift up the frame.
The pins on the arms of the embroidery frame holder should come out of the holes in the sides of embroidery frame.
Pull off the embroidery frame toward you.