CM550DX/ CM550
FAQs & Troubleshooting
"Initialization of the head failed. Turn the machine off." message appearing on the LCD.
Turn the machine off, then on again.
Perform the necessary operation according to the instructions or the solution described.
If the problem persists, contact the Brother customer service or the nearest authorized service center.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models CM110, CM350, CM550DX/ CM550, CM900, SDX1000, SDX1200, SDX1250, SDX2250D
Content Feedback
To help us improve our support, please provide your feedback below.
Setup / Settings Maintenance Mat Pattern / Create / Edit Cutting Function Drawing Function Scanning Function Others Error Messages General Question Rhinestone Emboss Stamp Foil Pen Calligraphy Others General Question How to / Troubleshooting Error Messages Machine Accessories CanvasWorkspace General Question
Machine Setup / Settings CanvasWorkspace Settings Others
Cleaning
General Question How to Troubleshooting
General Question How to Troubleshooting
General Question How to Troubleshooting
Troubleshooting
General Question How to Troubleshooting
How to Troubleshooting
List of Error Messages Error Message on Machine’s LCD Touchscreen Display Error Message / Code (E##### / N#####) Error Message / Code (ErrS## / NoteS##) Error Message (Others)
List of Error Messages Error Message / Code (E##### / N#####) Error Message / Code (ErrS## / NoteS##) Error Message (Others)
Mat Blade / Holder Support Sheet Pattern / Create / Edit Scanning Function Accessories / Consumables Others
General Question
General Information
How to / Troubleshooting
General Information How to / Troubleshooting
General Information How to / Troubleshooting
General Information How to / Troubleshooting
How to / Troubleshooting
Support Sheet Blade / Holder Others
General Question
How to Troubleshooting
Introduction / How to
Introduction / How to
Introduction / How to