Model discontinued. This page is no longer updated.

MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

Configure the Scan to Email Feature (Linux)

  • You need to use either the Sendmail or Postfix system to use the Scan to Email feature. Make sure you have the "/usr/sbin/sendmail" file installed.
  • The Scan to Email feature's settings file brscan_mail.config is located in:

    /opt/brother/scanner/brscan-skey/
     
  • You can also specify each user's settings in this directory:

    ~/brscan/

 

1.1 Send scanned data to an email address

To send scanned data to an email address use:

 

brscan-skey -m [email address]

 

Scan job priority:

  1. The -m option
  2. ~/brscan/brscan_mail.config
  3. /opt/brother/scanner/brscan-skey/brscan_mail.config

 

1.2 Change the Scan to Email settings

To change the default settings, edit the brscan_mail.config file.

 

FROM=
TO=
MESSAGE= /opt/brother/scanner/brscan-skey/brscan_mailmessage.txt
SUBJECT= Scan to E-MAIL

 

Available settings:

  • FROM: The sender's address.
  • TO: The recipient's address.
  • MESSAGE: The email body imported from a text file. You must specify a full path (do not use "~/").
  • SUBJECT: The subject of the message.
  • CC: The secondary recipient's address (optional).
  • BCC: Additional addresses not visible to the primary and secondary recipients (optional).

 

2. Information for developers

The Scan Key Tool process is described in:

 

/opt/brother/scanner/brscan-skey/brscan-skey-net-0.2.0-1.cfg

 

To change the default process settings, edit this file.

 

Example:

 

password=
 IMAGE="sh /opt/brother/scanner/brscan-skey/script/scantoimage-0.2.0-1.sh"
 OCR=
 EMAIL=
 FILE="sh /opt/brother/scanner/brscan-skey/script/scantofile-0.2.0-1.sh"

 

Available scan-to features:

  • IMAGE: The Scan to Image feature.
  • OCR:  The Scan to OCR feature.
  • EMAIL:  The Scan to Email feature.
  • FILE:  The Scan to File feature.

For more information, see the .sh file you are using (for example: scantoimage-0.2.0.1.sh).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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