FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 10/12/2018
  • ID: faq00100565_000

Security Update for Brother Printers and All-in-One Machines

A security-related matter was found in Brother Printers and All-in-One Machines.

 

Solution

Please check your product's Firmware Update status to see if it requires this update. If your product's Firmware Update status is listed as "Available," we recommend upgrading your machine to  the latest firmware.

Firmware Update Status

> Click here to check your Firmware Update status.

 

Firmware Update Tool

> Click here to download the Firmware Update Tool.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit