MFC-J4340DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 04/01/2024
  • ID: faq00100239_000

Easy Scan to E-mail

Easy Scan to E-Mail is a feature of Brother Apps that allows you to send scanned data via email directly from your Brother machine, without configuring any email server details.

 

Before you use Easy Scan to E-mail, first save your recipients' email addresses.

 

When finished, go to Brother Apps > Easy Scan to E-mail, and then select the address you want.

The screens and the icons shown below are from a representative product and may differ from your Brother machine.

Instructions

 

How to use Easy Scan To E-mail

Before you use Easy Scan to E-mail, first save your recipients' email addresses (see How to save an E-mail address).
If email addresses are already saved on the machine, do the following:

 

  1. Select the Apps icon.
     
    Select the Apps icon

    If you cannot see the Apps icon, tap Right arrow key (right arrow key), Left arrow key (left arrow key), Up arrow key (up arrow key), or Down arrow key (down arrow key) to access the other home screens.

  2. The following prompts may appear (select OK, Yes or No as needed):
     
    Select OK
     
    Select Yes or No
     
    Select OK
     
    Select OK
     
  3. When the Brother Apps menu appears,  use the arrow keys to find Easy Scan to E-mail. 
    Select Easy Scan to E-mail.
     

    If you cannot find the Easy Scan to E-mail app here, go back to the Home screen and select the Web icon.
     


     
    Select Easy Scan to E-mail
     
  4. Select the account name for your recipient's email address.
     
    Select the account name

     

    If the machine prompts you to set a correct date and time, go to the Initial Setup menu and set Date & Time first.

  5. Select the file type you want (PDF, Searchable PDF, JPEG, DOCX, XLSX, or PPTX).
     
    Select the file type
     
    Select the file type
     
  6. Change any scan settings as needed, and then select OK.
     
    Change any scan settings as needed, and then select OK
     
    Change any scan settings as needed, and then select OK
     
  7. Place the document you want to scan in the Automatic Document Feeder (ADF) or on the flatbed scanner, and then select OK.
     
    Place the document you want to scan in the ADF or on the flatbed scanner, and then choose OK. 
     
  8. The machine scans the document, and then sends it as an email attachment to the recipient you have selected.

    The recipient will receive the email from the Brother machine’s address. e.g.  FromBrotherDevice@brother.com

    This address cannot be configured or changed.

 

 

 

 

 

 

 

How to save an E-mail address

You can save up to 10 email addresses for use with Easy Scan to E-mail.

These addresses are not saved in your machine's standard address book.

 

  1. Select the Apps icon.

    Select the Apps icon

    If you cannot see the Apps icon, tap Right arrow key (right arrow key), Left arrow key (left arrow key), Up arrow key (up arrow key), or Down arrow key (down arrow key) to access the other home screens.

  2. The following prompts may appear (select OK, Yes or No as needed): 

    Select OK

    Select Yes or NO
     
    Select OK
     
    Select OK
     
  3. When the Brother Apps menu appears, use the arrow keys to find Easy Scan to E-mail.
     

    If you cannot find the Easy Scan to E-mail app here, go back to the Home screen and select the Web icon.

     
    Select Right arrow
     
    Select Easy Scan to E-mail.
     
  4. If using Easy Scan to E-mail for the first time, or if there are no email addresses saved, you must register and enter the destination address.  Select OK.
     
    Select OK
     
    Select Register/Delete and then Register/Delete Account or Register Account.
     
    Select either Register/ Delete Account or Register Account
     
  5. Select OK.
     
    Select OK
     
    Enter the email address you want using the keypad.

    The layout of the keypad may vary depending on the Brother machine.


     Select OK
     
    Check whether the email address you have entered is correct, and then select OK.
     
  6. Select OK.
     
    Select OK
     
    Enter the display name you want using the keypad.
     
    Select OK
     
    Check whether the display name you have entered is correct, and then select OK.
     
  7. Confirm whether you want to protect this account with a PIN code by selecting Yes or No.

    The PIN code prevents unwanted scanning to the email address.


    Select Yes or No
     
  8. Select Yes to register the account.
     
    Select Yes
     
  9. Select OK to complete.
     
    Select OK
     

How to use Easy Scan To E-mail (With Video Instructions)

 

*The video clip is being streamed from YouTube.

 

  • The product shown in this video may differ from the one that you are using.
  • Video contents may change without prior notice.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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