HL-L9470CDN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/04/2022
  • ID: faq00002673_019

Cartridge Error

The Cartridge Error message appears if the toner cartridge is not installed correctly.

Pull out the drum unit, remove the toner cartridge for the color that is indicated on the machine's display, and place it back in the drum unit. Install the drum unit in the machine again.

> Click here to see how to install the toner cartridges.

 

If the issue continues, contact your local Brother dealer or Brother Customer Service from the "Contact Us" section.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L9470CDN, MFC-L9630CDN, MFC-L9670CDN

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