Copied images or documents appear lighter or darker than the original document.
This issue may be resolved if you change the following settings. Follow the steps below.
Press Copy > Options.
Press the Up or Down arrow key to display Quality. Press Quality.
Press the Up or Down arrow key to display options. Press a different option to what was chosen when this issue occurred.
E.g. If you chose Text, choose another option such as Photo or Receipt.
Press the Up or Down arrow key to display Density. Press Density.
Do one of the following to adjust the density:
To make copies lighter, press the square closer to the Light side.
To make copies darker, press the square closer to the Dark side.
Press the Up or Down arrow key to display Contrast. Press Contrast.
Do one of the following to adjust the contrast:
To make copies clearer, press the square closer to the + side.
To make copies more subdued, press the square closer to the - side.
Try to copy again.
If this issue still remains after you changed the above settings, place the document on the scanner glass, leaving a space at the left corner of the document.
If your question was not answered, have you checked other FAQs?
