MFC-6490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Can I restrict access to certain operations on my Brother machine?

Secure Function Lock is a feature that lets you restrict Public access to certain operations on your Brother machine: Fax Tx(Fax Transmission), Fax Rx(Fax Reception), Copy, Scan and PCprint (PC Printing and PC Fax Transmission).

This feature also prevents users from changing the default settings of the machine by limiting access to the menu settings.

You can set one Public user and up to 20 individual users (restricted users). When you set up a Public user, you can restrict one of more of the machine's functions to all users, unless a user is set up as a restricted user. Restricted users have access to restricted operations. Restricted users must select the stored user name and password in order to the use the machine.


Disabling at least one function is required to turn on Secure Function Lock for the Public user.


Setting up Secure Function Lock

You must set up the Secure Function Lock in the following order:
  1. Set the Administrator password. (See STEP A)
  2. Set up the Public User and Restricted Users (if any). (See STEP B & C)
  3. Turn Secure Function Lock ON. (See STEP D)
STEP A: Setting the password for the administrator

The password you set in the steps listed below is for the administrator. This password is used to set up the Public user and Restricted users and to turn Secure Function Lock on or off.

  1. Press Menu.
  2. Press the up or down arrow key to select General Setup. Press OK.
  3. Press the up or down arrow key to select Function Lock. Press OK.
  4. Enter a four-digit number for the password using numbers 0-9. Make a careful note of your password. (If you forget it, please contact Brother Customer Service from "Contact Us".) Press OK.
  5. Re-enter the password when the LCD shows Verify:. Press OK.
  6. Press Stop/Exit.

STEP B: Setting up the Public User

Public users do not need a password to use the Brother machine, but they will only be able to use the functions that you allow them to use. Please note that you must disable at least one function in the Public user.

  1. Press Menu.
  2. Press the up or down arrow key to select General Setup. Press OK.
  3. Press the up or down arrow key to select Function Lock. Press OK.
  4. Press the up or down arrow key to select Setup User. Press OK.
  5. Enter the administrator password (See STEP A). Press OK.
  6. Press the up or down arrow key to select Public. Press OK.
  7. Do one of the following:
    • To set up the Public user, press the left or right arrow key to choose Enable or Disable for Fax Tx. After you have set Fax Tx, press the up or down arrow key to choose the setting for Fax Rx, Copy (Color), Copy (B&W), Scan, Print and PCC by repeating this step. Press OK.
    • To change the Public user settings, press the up or down arrow key select the setting you want to change and then press the left or right arrow key to choose Enable or Disable. Repeat this step until you finish changing settings. Press OK.
  8. Press Stop/Exit.

You can set PC Print and PhotoCapture Print for only the Public user. If you disable PC Print and PhotoCapture Print for the Public user it will also disable PC Print and PhotoCapture Print for all restricted users.

* If Fax Tx(Fax Transmission) is disabled, you cannot use any of the Brother machine's fax functions.


STEP C: Setting up Restricted Users

You can set up users with specific restrictions and a password. Example: If you disabled the "Scan" function for public users, however there are specific users you would like to have access to this function, you would set them up as a restricted user with access to this function (enable "scan")

  1. Press Menu.
  2. Press the up or down arrow key to select General Setup. Press OK.
  3. Press the up or down arrow key to select Function Lock. Press OK.
  4. Press the up or down arrow key to select Setup User. Press OK.
  5. Enter the administrator password (See STEP A). Press OK.
  6. Press the up or down arrow key to select a user (example: User 01). Press OK.
  7. Use the dial pad to enter the user name. Press OK.
  8. Enter a four-digit password for the user. Press OK.
  9. Press the left or right arrow key to select Enable or Disable for Fax Tx and then press OK. After you have set Fax Tx, press the up or down arrow key and repeat this step for Fax Rx, Copy(Color), Copy(B&W) and Scan.
  10. Press the up or down arrow key to select Exit. Press OK.
  11. Repeat Steps 6 through 10 when entering additional users and passwords.
  12. Press Stop/Exit.

STEP D: Turning Secure Function Lock ON

  1. Press Menu.
  2. Press the up or down arrow key to select General Setup. Press OK.
  3. Press the up or down arrow key to select Function Lock. Press OK.
  4. Press the up or down arrow key to select Lock Off -> On. Press OK.
  5. Enter your four-digit administrator password. Press OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-5890CN, MFC-6490CW

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