MFC-8880DN
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FAQs & Troubleshooting |
How do I clear the message "No Paper" from the display?
- Verify the scrolling message displayed at the bottom of the LCD. This will specify which tray is experiencing the problem: MP Tray, Tray1 or Tray 2.
- If the specified tray is the tray that you trying to print from, continue to STEP 2.
- If the specified tray is NOT the tray that you are trying to print from and you are printing a document from your computer, the paper source setting will need to be changed within the settings of the application from which you are printing. Please refer to the solution - When I try to print from Microsoft® Word, I receive a message stating: "No Paper" , "Reload paper in MP Tray" or "Insert Paper Manual Feed".
- If the specified tray is the tray that you trying to print from, continue to STEP 2.
- Verify there is paper in the tray specified in the scrolling message:
- If paper is loaded in the tray continue to STEP 3.
- If there is no paper in the tray, load the paper by following the instructions listed below:
- While pressing the blue paper-guide release levers, slide the side and back paper guides to fit the paper size you are loading in the tray. Make at the paper-guides are set to the correct paper size. The guides should only hold the paper in place without actually applying pressure.
- Fan the paper well to avoid paper jams or misfeeding and then load the paper in the tray.
- Do not overfill the tray.
- While pressing the blue paper-guide release levers, slide the side and back paper guides to fit the paper size you are loading in the tray. Make at the paper-guides are set to the correct paper size. The guides should only hold the paper in place without actually applying pressure.
- If paper is loaded in the tray continue to STEP 3.
- The maximum paper levels of Tray 1 and Tray 2 are marked on the right paper-guide with a red line with three arrows pointing at it.
- The maximum paper level of the MP Tray is marked on the left and right paper-guides with a line with an arrow pointing at it.
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- If the specified tray is the MP Tray and the problem continues, please contact Brother Customer Service from "Contact Us".
- If the specified tray is Tray 1 or Tray 2 install the paper tray firmly back into the Brother machine.If the problem continues go to STEP 4.
- If the specified tray is the MP Tray and the problem continues, please contact Brother Customer Service from "Contact Us".
- Remove the paper tray from the machine and verify that the paper-guides are set to the correct positions marked on the tray for the paper size being loaded. The guides should only hold the paper in place without actually applying pressure.
- Install the paper tray firmly back into the machine.
If the problem continues, please contact Brother Customer Service from "Contact Us".
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