HL-5380DN
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
"JAM DUPLEX" error appears on the LCD. What should I do?
If a paper jam occurs inside the duplex tray, follow these steps:
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Pull the duplex tray completely out of the printer.
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Pull the jammed paper out of the printer or the duplex tray.
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Put the duplex tray back in the printer.
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If you need further assistance, please contact Brother customer service:
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