MFC-J220

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the Scanner to improve the copy quality?

  1. Lift the document cover (1).

  2. Clean the scanner glass (2) and white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.


In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning cycle.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-165C, DCP-195C, DCP-385C, DCP-585CW, DCP-J125, DCP-J140W, MFC-255CW, MFC-J220, MFC-J265W

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