Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

Turn Fax Storage feature off

To turn Fax Storage off, follow these steps:


  1. Press Menu/Set.

  2. Press the Up or Down arrow key to choose Fax. Press Menu/Set.

  3. Press the Up or Down arrow key to choose Remote Fax Opt. Press Menu/Set.

  4. Press the Up or Down arrow key to choose Fwd/Page/Store or Forward/Store. Press Menu/Set.

  5. Press the Up or Down arrow key to choose Off

  6. Press Menu/Set.

  7. Press Stop/Exit.

If there are faxes in memory when you turn Fax Storage off, your Brother machine's LCD will ask you the following question:

Erase All Fax (Doc)? 1. Yes 2. No

Do one of the following:


  • Press 1 to erase all stored fax data and turn Fax Storage off.

  • Press 2 to keep the faxes stored in memory and leave Fax Storage on.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9420CN

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