Model discontinued. This page is no longer updated.

MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/05/2013
  • ID: faq00000251_001

How can I clear the "CHECK CARTRIDGE" error message?


  • The ink cartridge may not be installed correctly. Reinstall the ink cartridge.
    To refer to the instructions, please click here.

  • Make sure that you have removed the sealing tape from the side of the ink cartridge.

  • Power off the MFC for several minutes, then power it back on again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-3420C

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit