Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of paper should I avoid?

  1. Highly textured paper.
  2. Smooth or shiny paper.
  3. Paper that is coated or has a chemical finish.
  4. Damaged, wrinkled or prefolded paper.
  5. Paper exceeding the recommended weight specified in the User's Guide of your product.
  6. Paper with tabs and staples.
  7. Letterheads using low temperature dyes or thermography.
  8. Multipart or carbonless paper.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1230, HL-1240, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2600CN, HL-3260N, HL-3450CN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.