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FAQs & Troubleshooting

FAQs & Troubleshooting

The paper is misfeeding or multiple pages are going through.

Please make sure the following points:


  • You are not mixing paper types in the paper cassette.
  • Paper that meets the specifications is loaded.
  • Paper stack was fanned before loading.
  • The stack of paper is not too high.
  • The side guide is not set too tight.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2600CN, HL-3450CN

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