FAQs & Troubleshooting

FAQs & Troubleshooting

Power Supply

You can use the AC adapter (AD9100ESA) or optional rechargeable Li-ion Battery (PA-BT-4000LI) .

< AC adapter >
The AC adapter (AD9100ESA) is included in a package.

  1. Insert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the printer.
  2. Insert the plug on the power supply cord into the AC adapter.
Connect AC adapter

1. AC adapter

2. Power supply cord


< Li-ion battery >

You must attach the optional battery base to the printer before installing the Li-ion battery.
For installing the battery base and Li-ion battery, see the FAQ: "How to install the rechargeable Li-ion battery (optional)".

To safeguard and backup the printer's memory, when the power supply is unplugged it is recommended to leave the Li-ion batteries, installed in the printer.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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