PT-E850TKW

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Communication Settings (for Windows)

To use the Communication Settings, please follow the steps below:

  1. Open the Printer Setting Tool.
    Refer to the FAQ "Using the Printer Setting Tool (for Windows)".

     

  2. Select Communication Settings.
    The Communication Settings window appears.

     

  3. Specify or change the settings.

 

For information on items in the Communication Settings window, refer to the following links:

Settings Dialog Box

Communication Settings - Setting Dialog box

 

  1. Disable these settings
    When this check box is selected, Setting not available icon appears in the tab, and the settings can no longer be specified or changed.
    The settings in a tab where Setting not available icon appears will not be applied to the printer even if [Apply] is clicked.  In addition, the settings in the tab will not be saved or exported when the "Save in Command File" or "Export" command is executed.
    To apply the settings to the printer or save or export them, make sure you clear the check box.

     

  2. Items
    When "Current Status" is selected, the current settings appear in the settings display/change area.
    Select the item for the settings that you want to change.

     

  3. Menu Bar
    Select a command contained in each menu from the list.
    For details on the menu bar, see “Menu Bar”.

     

  4. Printer
    Lists the connected printer.

     

  5. Node Name
    Displays node name (nodes can be renamed).
    To rename node name, see “Tools menu”.

     

  6. Settings Tabs

    Contains settings that may be specified or changed.
    If Setting not available icon appears in the tab, the settings in that tab will not be applied to the printer.

     

  7. Settings Display/Change Area
    Displays the current settings for the selected item.

     

  8. Refresh
    Updates the displayed settings with the most recent information.

     

  9. Exit
    Exits Communication Settings, and returns to the main window of the Printer Setting Tool.

    Settings are not applied to printers if the [Exit] button is clicked without clicking the [Apply] button after changing settings.

     

  10. Apply

    Applies the settings to the printer.
    To save the specified settings in a command file, select "Save in Command File" from the drop-down list.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.

    Clicking [Apply] applies all settings in all tabs to the printer.  If the "Disable these settings" check box is selected, the settings in that tab are not applied.

 

Menu Bar

Communication Settings - Menu bar
 

 

File menu

  1. Apply Settings to the Printer
    Applies the settings to the printer.

     

  2. Save Settings in Command File

    Saves the specified settings in a command file.  The file extension is .bin.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.

    • If the "Disable these settings" check box is selected, the settings in that tab are not saved.
    • The following information is not saved with the command file:
      • Node name
      • IP address, subnet mask and default gateway (when the IP address is set to "STATIC")
    • The saved communication settings commands are intended to be used only for applying settings to a printer.  To apply the settings to the printer using this command file, use the mass storage mode.

    • Saved command files contain authentication keys and passwords.
      Take necessary measures to protect saved command files, such as saving them in a location that cannot be accessed by other users.
    • Do not send the command file to a different printer model.

     

  3. Import
    • Import from the current computer wireless settings
      Imports the settings from the computer.
      • When importing the computer wireless settings, administrator privileges for the computer are needed.
      • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported.

        Enterprise security authentication (such as LEAP and EAP-FAST), WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.

      • If multiple wireless LANs are enabled for the computer for use, the first wireless settings (only personal settings) that are detected will be considered for the import data.
      • Only settings (communication mode, SSID, authentication method, encryption mode and authentication key) from the Wireless LAN tab - Wireless Settings pane can be imported.

       

    • Select a Profile to import
      Imports the exported file and applies the settings to a printer.

      Click [Browse] and select the file you want to import.  The settings in the selected file appear in the settings display/change area.

      • All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.
      • Only profiles that are compatible with the selected printer can be imported.
      • If the imported profile's IP address is set to "STATIC", change the IP address of the imported profile, if needed, so that it does not duplicate the IP address of an existing configured printer on the network.

     

  4. Export
    Saves the current settings in a file.
    • If the "Disable these settings" check box is selected, the settings in that tab are not saved.
    • Exported files are not encrypted.

 

Tools menu

  • Option Settings
    1. Automatically restart the printer after applying new settings
      If this check box is selected, the printer automatically restarts after communication settings are applied.

      If this check box is cleared, you must restart the printer manually.

      When configuring multiple printers, you can reduce the time needed to change settings by clearing this check box.  In this case, we recommend selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended.

       

    2. Automatically detects the connected printer, and retrieves the current settings.
      If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer's current settings are displayed in the Current Status pane.

      If the model of the connected printer is different than that of the printer shown in the "Printer" drop-down list, the settings available on all tabs change to match the connected printer.

  1. Change Node Name / Bluetooth Device Name

    Allows renaming a node.

     

  2. Reset to Default Communication Settings
    Returns the communication settings to their factory settings.

 

Help menu

  1. Display Help
    Displays the Help.

     

  2. About
    Displays the version information.

 

General Tab

 

Communication Settings
  

Communication Settings - General tab 1
 

 

  1. Network Settings on Power On

    Specifies the conditions for connecting via Wi-Fi® when the printer is turned on.  Select "On by Default, Off by Default" or "Keep Current State".

     

  2. Selected Interface

    Select "Infrastructure" or "Ad-hoc", "Infrastructure and Wireless Direct" or "Wireless Direct".

 

IPv6
  

Communication Settings - General tab 2
 

 

  1. IPv6 Usage
    Select "Enable" or "Disable".

     

  2. Priority on IPv6 address
    Select to give priority to an IPv6 addresses.

 

Wireless LAN Tab

TCP/IP (Wireless)
  

Communication Settings - Wireless LAN tab 1
 

 

  1. Boot Method

    Select "AUTO", "BOOTP", "DHCP", "RARP" or "STATIC".

     

  2. IP Address/Subnet Mask/Gateway

    Specifies the various networking values.
    You can enter these settings only when the IP address is set to "STATIC".

     

  3. DNS Server Method
    Select "AUTO" or "STATIC".

     

  4. Primary DNS Server IP Address/Secondary DNS Server IP Address

    You can enter these settings only when the DNS server is set to "STATIC".

 

IPv6
  

Communication Settings - Wireless LAN tab 2
 

 

  1. Static IPv6 Address

    Specifies a permanent IPv6 address.

     

  2. Enable this address

    Enables the specified static IPv6 address.

     

  3. Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address

    Specifies the DNS server IPv6 addresses.

     

  4. IPv6 Address List
    Displays the list of IPv6 addresses.

 

Wireless Settings
  

Communication Settings - Wireless LAN tab 3
 

 

  1. Communication Mode
    Select "Infrastructure" or "Ad-hoc".

     

  2. SSID (Network Name)
    Click the [Search] button to display the available SSID selections in a separate dialog box.

     

  3. Channel

    Lists available channels.

    This setting is valid only in Ad-Hoc mode.

     

  4. Authentication Method/Encryption Mode
    The supported encryption modes for the authentication methods are as shown in "Communication Modes and Authentication Methods/Encryption Modes".

     

  5. WEP Key
    You can only specify a setting when WEP is selected as the encryption mode.

     

  6. Passphrase
    You can only specify a setting when WPA/WPA2-PSK is selected as the authentication method.

     

  7. User ID/Password
    You can specify settings only when LEAP, EAP-FAST, EAP-TTLS or EAP-TLS is selected as the authentication method.  In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered.  To register a certificate, connect to the printer from a web browser, and then specify the certificate.

     

  8. Display the key and password on-screen
    If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

 

Communication Modes and Authentication Methods/Encryption Modes

  • When Communication Mode is set to Ad-hoc

    Authentication Method

    Encryption Mode

    Open System

    None / WEP

     

  • When Communication Mode is set to Infrastructure

    Authentication Method

    Encryption Mode

    Open System

    None / WEP

    Shared Key

    WEP

    WPA/WPA2-PSK

    TKIP+AES / AES

    LEAP

    CKIP

    EAP-FAST/NONE

    TKIP+AES / AES

    EAP-FAST/MS-CHAPv2

    TKIP+AES / AES

    EAP-FAST/GTC

    TKIP+AES / AES

    PEAP/MS-CHAPv2

    TKIP+AES / AES

    PEAP/GTC

    TKIP+AES / AES

    EAP-TTLS/CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAP

    TKIP+AES / AES

    EAP-TTLS/MS-CHAPv2

    TKIP+AES / AES

    EAP-TTLS/PAP

    TKIP+AES / AES

    EAP-TLS

    TKIP+AES / AES

To specify higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication methods, the certificate cannot be specified from the Printer Setting Tool.  After the printer is configured to connect to the network, specify the certificate by accessing the printer from a web browser.

 

Wireless Direct Tab

 

Wireless Direct Settings
  

Communication Settings - Wireless Direct tab
 

 

  1. SSID (Network Name)/Network Key

    Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.

    The factory settings for the SSID and password are any of the followings according to your machine model:

    SSID:
    • “PT-E850TKW” or “DIRECT-*****_PT-E850TKW”
    • “PT-D800W” or “DIRECT-*****_PT-D800W”
    • “PT-E800W” or “DIRECT-*****_PT-E800W”

    “*****” is the last five digits of the product serial number.
    Password (Network key):
    00000000

 

Applying Setting Changes to Multiple Printers

 

  1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.

     

  2. Select the newly connected printer from the "Printer" drop-down list.

    If the "Automatically detects the connected printer, and retrieves the current settings" check box in the Option Settings dialog box is selected, the printer connected with the USB cable is automatically selected.
    For details, see "File menu".

     

  3. Click the [Apply] button.
    The same settings that were applied to the first printer are applied to the second printer.

    We recommend selecting the "Automatically restart the printer after applying new settings" check box when configuring the first printer so that you can confirm that a connection with the wireless access point/router can be correctly established with the settings.

    For details, see "File menu".

     

  4. Repeat steps 1 - 3 for all the printers whose settings you wish to change.
    • If the IP address is set to "STATIC", the printer’s IP address will also be changed to the same address as the first printer.
      Change the IP address if needed.
    • To save the settings in a file, click [File] - [Export].
      The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file.
      For details, see "File menu".

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-E850TKW

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