FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Printer Setting Tool (for Windows)

Using the “Printer Setting Tool”, you can specify the printer's communication settings or device settings from a computer.

  • Make sure the AC adapter is connected to the printer and to an electrical socket, or a fully-charged battery is installed.
  • Make sure the printer driver has been installed correctly and you can print.
  • Connect this printer to a computer with a USB cable. This tool cannot be set via Wi-Fi®.


  1. Connect the printer to the computer.
  2. Start the Printer Setting Tool.

    For Windows 10 / Windows Server 2016 / Windows Server 2019
    Click [Start] - [Brother] - [Printer Setting Tool].

    For Windows 8 / Windows 8.1 / Windows Server 2012/2012 R2
    On the [Apps] screen, click [Printer Setting Tool].
    For Windows 7 / Windows Vista / Windows Server 2008/2008 R2
    From the [Start menu], click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].
    The main window appears.
  3. Check that the printer you want to configure appears next to [Printer].
    If a different printer appears, select the printer you want from the drop-down list.

    If only one printer is connected, it is unnecessary to make a selection because only that printer is available.


  4. Select the setting you want to change, and then specify or change the settings in the dialog box.
    For more information on the settings dialog boxes, see the FAQ: “Using the Communication Settings (for Windows)” or “Using the Device Settings (for Windows)”.
  5. Click [Apply] - [Exit] in the settings dialog box to apply the settings to the printer.
  6. Click [Exit] in the main window to finish specifying settings.
    • Use the “Printer Setting Tool” to configure the printer only when the printer is in standby. The printer may malfunction if you try to configure it while it is handling a job.
    • The Printer Setting Tool is installed by default if the Standard Installation is selected when installing the printer driver.
      If the Printer Setting Tool was not installed together with the printer driver, reinstall the printer driver using the Standard Installation, or download the file for installing the Printer Setting Tool from the [Downloads] page and install it.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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